Located in the heart of Chicago, the United Center stands as one of the most recognized and revered sports and entertainment arenas in the United States. Often referred to as “The Madhouse on Madison,” the venue has earned its legendary status as the home of the NBA’s Chicago Bulls and NHL’s Chicago Blackhawks. With a seating capacity of over 20,000 for concerts and sporting events, the United Center has hosted world-renowned performances, championship games, and cultural moments that have shaped the city’s history.
Opened in 1994, the United Center was built to replace the old Chicago Stadium and represents a modern upgrade while preserving the iconic energy of its predecessor. It has since welcomed millions of fans and has become an essential part of Chicago’s entertainment landscape. Whether you’re catching a playoff game, seeing your favorite artist, or attending a family-friendly show, the United Center offers a dynamic and electric atmosphere unmatched by most venues.
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The United Center boasts a multi-level seating arrangement designed to accommodate fans of all budgets and preferences. The lower level includes premium courtside and rinkside seating, perfect for fans who want to be close to the action. The 100-level is a favorite for its proximity and great sightlines, while the 200-level offers a balance of view and value. For those looking for affordable options or bringing a large group, the 300-level and 300/club combo sections provide fantastic views at budget-friendly prices.
The arena’s premium seating includes luxury suites and club boxes that offer exclusive amenities such as private entrances, in-seat service, and access to upscale lounges. With a seating capacity of 20,917 for basketball and over 23,000 for concerts, it’s one of the largest indoor arenas in the country.
Venue Address
United Center
1901 W Madison St
Chicago, IL 60612
Parking:
The United Center offers 12 official parking lots surrounding the venue, accessible via major streets such as Damen Avenue and Madison Street. Pre-paid parking passes can be purchased in advance, and lots typically open 2 hours before event time. On-site parking is recommended for ease and convenience.
Public Transit:
The CTA’s Green and Pink Lines stop at Ashland/Lake, a 10-minute walk to the venue. CTA buses 20 (Madison) and 19 (United Center Express) also provide service directly to the arena on event days.
Rideshare & Dropoff:
Designated rideshare zones are located at the corners of Wood and Madison and on Warren Boulevard, providing a convenient option for Uber, Lyft, and taxi drop-offs.
To ensure a smooth experience, it’s recommended that guests arrive at least 60–90 minutes prior to the event start time. This allows for time to navigate security, find your seats, and explore concessions or merchandise.
Avoid delays by reviewing parking and transportation options in advance and downloading your tickets to your mobile device before leaving.
Inside the United Center, digital signage and friendly staff make it easy to locate your section. Concourse levels are well-marked, with ample escalators, elevators, and directional signs throughout. Accessible seating is available on all levels.
The venue includes multiple lounges, team stores, merchandise kiosks, and premium hospitality areas, offering a variety of experiences beyond your assigned seat.
Bag Policies:
Only small purses and clutch-sized bags (no larger than 10" x 6" x 2") are permitted. Backpacks and large bags are prohibited. A bag check service is not available.
Prohibited Items:
Outside food and drink, professional cameras, weapons, aerosol cans, and noisemakers are not allowed. All guests are subject to metal detection screening.
Re-Entry Policy:
There is no re-entry permitted once you leave the venue. Make sure you have everything you need before entering.
Animals:
Only service animals for guests with disabilities are permitted inside the venue.
Traffic and Transit:
Madison Street and surrounding areas can become congested 1–2 hours before event time. Consider public transit, rideshare, or arriving early to secure parking.
Pre-Event Activities:
Stop by the UC Atrium, where you’ll find team statues, interactive kiosks, and concession stands. In warmer months, outdoor fan zones and merchandise trailers enhance the experience.
Meeting Points:
If you’re attending with a group, designate a meeting point inside or near the venue before the event to avoid confusion later.
The United Center is fully ADA compliant, with accessible seating throughout the venue. Elevators, ramps, and ADA restrooms are readily available. Assistive listening devices and sign language interpretation can be arranged in advance by contacting the venue.
The United Center features a wide selection of dining choices:
Nearby, guests can enjoy pre-event dining at:
While you’re in town, explore other top attractions in the Windy City:
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